John Britton - smallJohn Britton and his team at The Insurance Shop take pride in providing personal, commercial and farm policies to the people of Odon and Loogootee, Indiana. This group of friendly, caring, and loyal people work together to serve their customers as a team. The goal: to make life less complex for the local businesses and families they serve.

After a decade with their agency management system provider, John and his team realized they needed a provider that would make their life easier, too. They started looking for a team player that wouldn’t increase costs. So, when they received a call from SIS National Account Manager Luke Purnell, they took a moment to listen…and liked what they heard.

“One word:  Service. No other provider out there can compare with SIS,” said John of the partnership, “We know the people at SIS, and they know us.”

logo2fullclrWe talked with John about The Insurance Shop’s decision to switch to Partner XE and SIS. He shared wisdom such as:

  • Paying for only what you’ll use in a system
  • Working with a company that listens
  • Going for an intuitive, easy to use system
  • Holding out for good service
  • And more!

Read the rest of our conversation with John here.

We love hearing from our partner agencies about their Partner XE experience. You can read more of our conversations with other Partner XE agencies on our client stories page. Or, experience Partner XE and the SIS team first-hand: contact us at or 800.747.7005, Option 6.

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