At SIS we understand that you have numerous options when searching for an agency management system. Agencies choose SIS and Partner XE for a variety of reasons, first and foremost because the system has been designed to meet the independent agency’s needs. Here are some of the reasons customers have chosen Partner XE.
Jim WaunSweet & Associates International, Ltd - Bingham Farms, MI
“SIS’s customer service is fantastic. They’ve been on top of it from that first sales call to our latest support needs. Someone is always there to take our email or call, and our issues are resolved in no time.”
Richard Whitener, PartnerTHW Insurance Services, LLC - Lebanon, TN
Partner XE exceeds any other program out there, delivering ease of use, shorter processes, fewer clicks, and more. SIS goes the extra mile for every customer, even developing forms and workflows specific to an agency’s needs. Consistent support and knowing you’ll get a timely resolution to questions or problems is essential to any application in an agency. With Partner XE and SIS, you’ll get that. We’ve never received better hands-on training or a higher level of customer service.
Kathy MulderNolan Insurance Agency - Brandon, WI
Ultimately, we are a very common sense agency. In order to give our clients the customer service they expect, as well as the solid insurance solutions they need, we have to have quick responses from our vendors. In this business, any delay can be costly – in the sense of dreams, families, pocketbooks, business functionality, and more. We can’t let our customers down. Partner XE helps us protect our employees, our business reputation, and our customers.
Mark PerkinsPerkins Insurance Agency - Abilene, TX
There is real bang for your buck with PartnerXE but it’s more than just saving money. It’s the whole package. It’s a seamless transition to a new system with high functionality and ease of use. It’s personalized relationships and constant, accessible customer service that will remain beyond the on-boarding process. You’ll never be just a number with SIS.
Britt LinderPeterson Insurance Services - Bartlett, TN
(Partner XE) just keeps getting better. And… the people are world-class. I would highly recommend it. After coming off our old system – you couldn’t pay me to change back!
John HorvathNeverman Insurance - Westlake, OH
Partner XE has the scalability we need, and SIS brought the attention to detail required for the move and transition… We couldn’t have gotten here without the help of the SIS team.
Andrea NelsonUnisource Insurance - Milwaukee, WI
(Partner XE is) … just much more user-friendly. Thanks to that, we’re getting more out of the software in these first fifteen months than we have in the past 25 years.
Matt DerrenbergerAnn Arbor Insurance Associates - Ann Arbor, MI
We didn’t just want somebody new; we wanted the right fit. Just like with our customers, we wanted to make sure our new provider was the best choice for us. In the end, it was a total team choice to go with SIS.
Jeff ColeCole Harrison Insurance - Kennebunk, ME
We saw SIS wasn’t a monolith encumbered by their size…They were incredibly nimble and able to turn on a dime for us, without delaying a process for a problem. It’s been remarkable.
Dan CassidyBerndt and Murfin Insurance Agency - Portsmouth, OH
I’ve seen the alternatives. I have the first-hand experience. Partner XE has the price and the functionality. It’s where you need to go.
Chad Van CampFamily Insurance Center- Seymour, WI
The service is head and shoulders above what we experienced with our old provider. It’s unbelievable how willing they are to respond and adapt to support us as an agency.
Max and Alison Van WykVan Wyk Risk Solutions- Grand Rapids, MI
What I often tell an agency owner is ‘If you want to be a number, stay where you are. If you want someone who will partner with you, you better be talking to SIS.
Mark MrazInsurance Consultants Group - Rocky River, OH
Often, when it comes to insurance people say it is price first and then service. That’s not how we look at SIS. We value the price of the product but that isn’t the main concern. It’s the features such as the remote capability, the Outlook Plugin and the direct bill commissions downloads that make it so invaluable to us at our agency. The second thing would be the service for the product that is out there. If you have a great product with horrible backup service it doesn’t do anyone any good. At SIS they are very responsive and timely with any questions and if there is a problem, they fix it.
Traci ReynoldsWebre-Sherrill Insurance Providers - Round Rock, TX
SIS has been great about asking us what features we would like to see in future versions of Partner XE. It’s nice to say, “Other systems can do this, if you could make this one do it, it’d be great.” Being able to give that feedback is big. It makes it more user-friendly because we’re the ones on it every day.
Steven KramerKramer Insurance Center - Langhorne, PA
We looked at features. We looked at costs. We looked at ease of use, the learning curve, downloading ability AND which company representatives (most important) opened their ears and listened. SIS listened. That is what impressed me the most. There was another system I thought might be slightly better, but in the end it came back to the big thing — Who listened? Who was willing to try and solve the issues?
Doreen Black and Marla HutchingsDastrup Insurance Agency
We can now grow our business without adding additional payroll. I can get more done with the same people because it takes at least 30% less time to get the data entry into Partner XE than it did in the old system. Time and money are the largest factors. Not only does it save us time, which saves payroll, but Partner XE is about 60% less expensive than the other system.
Leslie HuesmanHuesman Insurance Group - Cincinnati, OH
When you look at what SIS does for the agents, it’s kind of how I run my business: I feel like if I go above and beyond to take care of my clients that I will have many more – and very loyal – clients. With SIS, I always get the feeling that they want to do whatever they can to make the system user-friendly. And that matters to me because that means they are going to have a better product on the market. I think that their goal every day is to make Partner XE the best system it possibly can be